Darcy Bickham talks about upcoming digital marketing trends 2022 considering customer journey and social media marketing. She highlights the importance of Chatbot for enhancing CX.

It’s hard to believe, but there are only a few months left in 2021! With limited time left in the year, it’s past time to start thinking about 2022 planning. To stay competitive, your multi-location business must analyze this year’s marketing efforts and look at what worked well and where there’s room for improvement.

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